KRPUS · EXPORTERBUSAN → SHANGHAI 3D · QINGDAO 2D · NINGBO 3D · KEELUNG 3D · TOKYO 3D · BANGKOK 9D
EPIKS Global

Buyer FAQ

Questions buyers ask first

Minimum order, payment terms, labelling, lead time — the answers we give on every first call.

Q1

What is your minimum order quantity?

Most items start at one pallet for a trial order and one 20ft container for a regular order. Mixed containers across several items are possible — tell us the item list and we build the loading plan.

Q2

Which payment terms do you accept?

T/T with a deposit on order confirmation and the balance against shipping documents. Irrevocable L/C at sight is accepted for larger orders. Terms are fixed in the sales contract before production starts.

Q3

How long does a shipment take?

30–45 days from purchase order to departure for stock items, longer when new labels or OEM packaging are produced. Sea transit is 2–4 days to Chinese ports and around 9 days to Bangkok.

Q4

Do you handle Chinese labelling and GB standards?

Yes. We design the Chinese label with the manufacturer, check it against GB 7718 requirements including the 2025 revision, and confirm ingredient and nutrition wording before printing.

Q5

Can we develop our own brand?

Yes — private label and OEM development are a core service. We match the recipe and pack format to your market, arrange samples, and register the manufacturer where the destination requires it.

Q6

Are samples available before an order?

Sample cartons are sent by courier. Sample cost and freight are quoted first and are credited against your first commercial order.

Q7

Which documents come with each shipment?

Export declaration, commercial invoice, packing list, bill of lading and the Korea–China FTA certificate of origin. Health certificates and test reports are added per product and destination.

Q8

Do you grant exclusive distribution rights?

Exclusivity is discussed per market and per brand, normally after the first shipments and against an agreed annual volume. It is documented in a separate distribution agreement.

Not answered here? Ask us directly — we reply in 1–2 business days.

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